Technical support
Customers with an active Remote Service Agreement can submit machine faults for structured review and recommended checks.
STS Legacy SupportMake an enquirySTS legacy machine support
STS Carousel Loadlock support, parts and service
Independent support for STS Carousel Loadlock equipment, including spare parts, maintenance kits, fault enquiries, repairs, training and available documentation.
Support for your installed equipment
Practical help for the STS Carousel Loadlock
CTP Company Services provides independent support for owners and operators of the STS Carousel Loadlock. Every request is reviewed against the machine, serial number, available information and the support required.
Parts and maintenance
Request spare parts, seals, maintenance kits and hard-to-source components for the STS Carousel Loadlock, subject to availability.
Repairs
Enquire about assessment and repair of suitable legacy electronic control and power modules.
Training and documents
Ask about operator training, maintenance training, manuals, drawings and other available technical material.
Remote technical support
Active agreement customers receive protected fault support.
General parts, repair, training and documentation enquiries remain available without an agreement. Technical fault enquiries require a current Remote Service Agreement.