Technical support
Customers with an active Remote Service Agreement can submit machine faults for structured review and recommended checks.
STS Legacy SupportMake an enquirySTS legacy machine support
STS Multiplex ICP support, parts and service
Independent support for STS Multiplex ICP legacy systems, covering technical fault enquiries, maintenance planning, spare parts, electronic module repairs, training and documentation.
Support for your installed equipment
Practical help for the STS Multiplex ICP
CTP Company Services provides independent support for owners and operators of the STS Multiplex ICP. Every request is reviewed against the machine, serial number, available information and the support required.
Parts and maintenance
Request spare parts, seals, maintenance kits and hard-to-source components for the STS Multiplex ICP, subject to availability.
Repairs
Enquire about assessment and repair of suitable legacy electronic control and power modules.
Training and documents
Ask about operator training, maintenance training, manuals, drawings and other available technical material.
Remote technical support
Active agreement customers receive protected fault support.
General parts, repair, training and documentation enquiries remain available without an agreement. Technical fault enquiries require a current Remote Service Agreement.